Overview

Temporary Customer Service Advisors – Immediate Start
Location: Wickford – Office Based
Salary: £12.21 – £12.50 per hour

Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you!

We are on the lookout for Customer Service Advisors to join a dynamic and friendly team. This is a seasonal opportunity that could lead to future work in a busy Summer season.

Key Responsibilities:
  • Answering customer calls and responding to emails in a professional and friendly manner
  • Entering information accurately into a bespoke CRM system
  • Placing orders and assisting with a wide range of customer queries
  • Working closely with both internal teams and external customers
  • Prioritising tasks whilst staying calm under pressure
What We’re Looking For:
  • Previous experience in a customer-facing or customer service role
  • Confident, friendly and an enthusiastic personality
  • A polite and patient telephone manner
  • Strong communication skills – both written and verbal
  • A professional, team-oriented attitude with the ability to work independently
  • Good computer skills – Outlook, Excel and CRM experience preferred
  • Must be a driver with access to a vehicle due to our rural location
What’s on Offer:
  • Be apart of a supportive and welcoming team
  • Gain valuable experience in a customer service environment
  • Enjoy a varied role where your input really makes a difference
  • Potential for future seasonal work

We may also consider a trainee position for the right candidate, so if you’re eager to learn and grow, we’s still love to hear from you!